General
Contacts / Connections
Communities / Discussions
Library / Resources
General | Top
Q: What is my national number?
A: You will need your National Number to log in to the Daughters Online Community (DOC). Your National Number (or member number) can be found on your membership certificate or by asking your chapter registrar or chapter regent. Your National Number may also appear in your chapter yearbook or state directory.
You must be a member in good standing to have access to the DOC. If you can not access member content on the members' website, please check your membership status with your chapter registrar.
Q: What is my username/password?
A:
If you have access to e-Membership: If yes, use the same login credentials you do for e-Membership.
If you do not have access to e-Membership: Your username is your National Number. You will need to follow the following steps the first time you sign in to set a password:
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Click the red Sign In button.
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On the next screen, click "Forgot password?"
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Enter your DAR membership number, and click submit.
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Check your email (including spam) for an email from emailer@dar.org with the subject "NSDAR password reset request." Follow the instructions included in the email.
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Once your password is reset, return to the community, and click the red Sign In button. If prompted, sign in with your DAR member number and new password.
Q: How do I change the appearance of my name in my profile?
A: Your profile name appears as it is listed in e-Membership. If you would like to change the way your profile name appears, please speak with your chapter registrar. The registrar will need to adjust a field called “nickname”—e.g., Elizabeth Member would have “Betsy” in her nickname field. There is also the option to modify the appearance of your discussion signature appearance if you do not wish to change your profile name.
Q: Do I have to fill out my profile?
A: Your profile will show your name, chapter and state of membership. All additional fields are optional. You may choose to share as much or as little as you wish with other Daughters.
Q: How do I hide myself from the directory?
A: In the section “Profile,” under the option “My Account,” select “Privacy Settings.”. From Privacy settings, you may select whether you appear in the member and community directories with the sliding button. The remaining listed items allow you to select who can see specific pieces of information. The options are “My Contacts,” “Members Only,” “Public” or “Only Me.” Remember to click on the red “Save Changes” button at the bottom if you have made any changes.
Q: What are points and badges?
A: This is a way to gauge member involvement with our new platform. They are just for fun! No pins are attached!
Q: How do I change my email address/update my contact information?
A: Membership information is updated between the DOC and e-Membership (the national database) multiple times a day. For security purposes and confirmation of identity, the email address associated with your national number is used to grant you access to the Daughters Online Community (DOC). This is the same email where you will receive notifications unless you choose to change where you receive your notifications. To change the email address where you receive emails from a subscribed community, navigate to your profile, click on the “my account” tab, select “community notifications,” then select add override addresses. Any changes made to your demographic information are relevant to this platform only and application only. This change does NOT write back to e-Membership. Please advise your chapter registrar if you are making any changes to your contact information that would impact NSDAR’s ability to reach you.
Q: How do I control what information is visible in My Profile?
A: Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.
Contacts / Connections | Top
Q: How do I see a listing of all of the posts to a specific Community?
A: Locate the community you are interested in viewing from the appropriate communities page. Click through the community's landing page, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread.
Q: What is a contact?
A: Contacts are like a virtual address book. Contacts on the DOC work in the same way that you have contacts saved in your phone. Having someone saved as a contact makes sending messages easier. However, it is not necessary to have a contact to send a message.
Q: How do I find other members?
A: Click on Resources, then Member Directory. In the dialog box, you have the option to enter a member's first name, last name, email address, or any one of those data fields. Additionally, there are search areas titled volunteer interest and skill sets. The red “find members” box allows you to find members based on name, email, or shared interests.
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of her profile picture.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Communities / Discussions | Top
Q: What are communities?
A: Communities allow you to participate in discussions and share resources with other members.
Q: What communities do I already belong to?
A: Go to “Communities” in the main navigation bar. Select “My Communities” to view the communities you currently belong to.
Q: How do I join/subscribe to a community and the affiliated discussion group?
A: Click on “Communities” in the main navigation and click on “Communities I Can Join” in order to see a list of available communities. Click on the community that you wish to join and simply click "Join," then choose a delivery option for posts (Real Time, Daily Digest or No Email).
Q: How can I control the frequency and format of emails I receive?
A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. On that page, you can view and control your subscription options.
For each discussion, you have the following delivery options:
- Real time: sends an email every time a new message is posted.
- Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
- No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
- Consolidated Digest: Allows you to combine multiple communities into one notification email.
Q: How do I leave a community or unsubscribe from a discussion?
A: To leave a community, visit the community home page and click on the Settings gear in the upper right corner. Click "Leave Community." When you have commented on a discussion you are automatically "following" the discussion as indicated by a filled-in star next to the word "Following" at the top right of the page. To leave a discussion click on the word "following" and the star will become an outline and the word will change to "follow".
Q: How do I respond to others’ posts?
A: To respond to a discussion post, please navigate to the discussion post and click “Reply" to send your message to the entire community. To send a message to the only author of the post, please select “Reply Privately” (located in the "Reply" drop-down). We recommend replying privately for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.
Q: How do I start a new discussion thread?
A: On the site, go to “Participate" > “Post a message.” From an email for a particular discussion group, you can use the “Post Message” link located at the top of the discussion email. Each community also has a unique email address. Save that to your address book, and easily start a new post like you would a regular email.
Q: Where do I find my draft/scheduled posts?
A: Visit your profile, then click on Contributions > My List of Contributions. There you will find a list of your saved drafts, scheduled posts, and all posts and comments you have made in the community.
Q: I’m having trouble viewing the HTML email messages. How do I fix this?
A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.
Q: Can I search for posts across all the communities?
A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, select one or more facets from the menu on the left side.
Q: How do I see a listing of all of the posts to a specific Community?
A: Locate the community you are interested in viewing from the appropriate communities page. Click through the community's landing page, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread.
Q: How do I delete something I have posted?
A: To delete something you have written, click the down arrow next to Reply in the top right corner of your post. Select Edit. Select your content, and delete it.
Q: What if I read an objectionable post?
A: Each member agreed to the Terms and Conditions of Use upon first signing in to the Daughters Online Community. Any post that is found to be in violation of those terms and conditions can be marked as “inappropriate” by any member. When marking a post as inappropriate, the member must also provide a reason why they felt the post was inappropriate. Posts that are marked are reviewed by the moderators of the community where the post was flagged. See the terms and conditions for further information about the steps following moderation.
Q: Can I create my own community?
A:
In order to keep the Daughters Online Community an easy-to-navigate, organized environment, members cannot create their own communities. However, you may propose an idea for a community and submit it to community@nsdar.org for consideration.Q: Can states and chapters have their own communities?
A: At this time, DAR is focusing on establishing the Daughters Online Community as a national-level communications tool. Plans for future expansion will be evaluated in a later phase.
Q: How can I submit an idea for a community?
A: Please be thoughtful about the creation of a community. You will need to consider who would join the community, how it would further the DAR mission, and who would lead the community. Please submit a well-constructed community proposal to
community@nsdar.org. All proposals will be shared with the Public Relations & Media Committee’s executive liaison for further evaluation, and the addition of new communities will be approved by the executive liaison and the President General.
Libraries | Top
Q: How do I find resources that may have been uploaded by other members?
A: If you know which library the resource might be located in, find the affiliated community via the My Communities page. Click through the community's landing page, then click on the “Library” tab . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.
Q: How do the libraries get populated?
A: The libraries are populated in two ways:
1. When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
2. You can also upload documents directly to a library by using the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" button on any community's library page. Library resources are not required to be associated with a discussion thread.
Q: How do I upload a file?
A: Select the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" on any community landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional). Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
- Upload your file.
- Select “Next” if you want to further describe your files and/or add tags to your file. Otherwise, please click “Finish” to post your library entry
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.
Q: What are the “tags” for?
A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.